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Technical Glossary

Shadow IT Risk

Exact Definition

Shadow IT refers to software, SaaS subscriptions, and technology infrastructure used within an organization without formal approval from the IT department — creating security vulnerabilities, compliance gaps, and data governance failures.

Architectural Deep Dive

When employees adopt unauthorized SaaS tools (Airtable, Notion, Google Sheets for business data), sensitive business data escapes the organization's security controls. For SOC 2, HIPAA, and GDPR compliance, all data processing systems must be inventoried and controlled. A single employee storing ePHI in an unauthorized Google Sheet can trigger a HIPAA breach notification requirement and $1.5M+ fine. Custom ERP consolidation eliminates Shadow IT by providing purpose-built tools for every business workflow.

The ERPStack Approach

We conduct Shadow IT discovery audits as part of every ERP discovery engagement, mapping all unauthorized data flows and consolidating them into the custom ERP's authorized, compliant data model.

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